Privacy Policy
CyberWerk Ventures LLP, trading as SpendLens ("we", "our", or "us"), is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit spendlens.us or use our services.
1. Information We Collect
Information you provide directly
- Name, email address, job title, and company name when you submit the contact or briefing request form
- Details about your tech spend and vendor contracts during onboarding
- Communications you send us by email or through the platform
Information collected automatically
- IP address, browser type, operating system, and referring URLs
- Pages viewed and actions taken on our website (via analytics cookies, subject to your consent)
- Device identifiers and session data
2. How We Use Your Information
We use the information we collect to:
- Deliver and improve our procurement optimisation services
- Respond to enquiries and schedule briefings
- Analyse your vendor contracts and spending data on your behalf
- Send service updates and relevant communications (you may opt out at any time)
- Comply with legal obligations
- Improve our website and product through aggregated, anonymised analytics
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA) and United Kingdom, we process personal data under the following legal bases:
- Contract performance — to deliver services you have requested
- Legitimate interests — to improve our services and communicate with prospects
- Consent — for analytics cookies and marketing communications
- Legal obligation — where required by law
4. Cookies
We use cookies to operate and improve our website. You can manage your cookie preferences via the consent banner displayed on your first visit. Categories include:
- Essential cookies — required for the website to function; cannot be disabled
- Analytics cookies — help us understand how visitors use the site (Google Analytics 4); only loaded with your consent
5. Data Sharing
We do not sell your personal data. We may share data with:
- Service providers — such as cloud infrastructure, email delivery, and analytics platforms, under data processing agreements
- Professional advisers — legal, accounting, or insurance advisers where necessary
- Regulators and authorities — where required by law
6. International Transfers
CyberWerk Ventures LLP operates globally with offices in the UK, UAE, USA, India, and New Zealand. Where we transfer personal data outside the EEA, we ensure appropriate safeguards are in place including Standard Contractual Clauses (SCCs) approved by the European Commission.
7. Data Retention
We retain personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. Typically:
- Contact enquiry data: 2 years from last interaction
- Client contract data: duration of engagement plus 7 years
- Analytics data: 14 months (Google Analytics default)
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at [email protected].
9. Security
We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security assessments. CyberWerk Ventures LLP is SOC 2 ready, GDPR compliant, and ISO 27001 ready.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
CyberWerk Ventures LLP — Data Privacy
Email: [email protected]
Website: spendlens.us